Privacy policy
Your privacy matters. This policy explains what information we collect through this website, how we use and protect it, and the choices you have.
- Last updated
- October 2026
- Your data
- Never sold
- Security
- Encrypted & access-controlled
- Questions
- info@reliablecarercm.online
Information we collect
We collect only what we need to respond to you and provide our services.
- Contact details you submit through our forms: name, email, phone number, and your message
- Basic technical data your browser sends automatically, such as IP address and pages visited
- Any information you choose to share when you engage our services
How we use your information
- To respond to your enquiries and prepare a quote
- To deliver and manage the services you request
- To send service-related communications
- To improve our website and services
- We do not sell your personal information
Protected health information (PHI)
If you are a client and we process protected health information on your behalf, that PHI is governed by a signed Business Associate Agreement and handled under HIPAA/HITECH, not by this website policy. See our Compliance page.
Cookies & analytics
We use Google Analytics 4 to understand how visitors use this site: which pages are read, roughly where visits come from (to city level), the device and browser, and how people found us. It sets first-party cookies and records clicks on our phone number and email address and visits to the page shown after you send the contact form. We have turned off Google signals and ad personalization, and Google Analytics 4 does not log or store IP addresses. If your browser sends a Global Privacy Control signal, Analytics does not load at all. You can also block cookies in your browser or install Google’s opt-out add-on.
Sharing & third parties
We share your information only as needed to provide our services (for example, with secure clearinghouses or payers on a client’s behalf), to comply with law, or with service providers bound to protect it. We do not sell your data or share it for unrelated marketing.
Data security
We protect your information with encryption in transit, access controls, and staff trained on privacy and security. No method of transmission is 100% secure, but we work hard to safeguard your data.
Your choices & rights
You may ask us to access, correct, or delete the personal information you have provided, or opt out of non-essential communications, by contacting us. We’ll respond in line with applicable law.
Contact us
Questions about your privacy or this policy? Email info@reliablecarercm.online or call +1 786-788-7313.
Want to know exactly how your data is handled? Just ask. We’ll give you a straight answer.